Star Reply · Blog

Google Review Guides

Practical advice for restaurant owners, salon owners, and local businesses on responding to reviews and growing from them.

6 min read

Dental Practices

The HIPAA Fines That Started With a Google Review Response

OCR has taken enforcement action against dental practices for violations in review responses. Here is exactly what they did wrong and what a safe response looks like.

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5 min read

Why Google Review Complaints Go Unanswered

Most business owners want to respond to their Google reviews. Most never do. Here is the real reason — and what it costs.

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6 min read

How to Respond to a 1-Star Google Review

What to say, what not to say, and how to turn a bad review into something that builds trust with future customers.

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5 min read

Does Responding to Google Reviews Improve Your Ranking?

Google says yes. Here is how review responses affect your local search ranking and what that means in practice.

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